Delivery
How much is the delivery?
Standard delivery with DHL
2,95€ / free for orders over 70€ (Sale items excluded)
How long does the delivery take ?
It usually takes a maximum of 5 business days for your order to be shipped out. During a busy period like sale it might take a bit longer. Delivery to a German address usually takes 2-4 business days. Please note that deliveries might be affected by external factors (like strikes, epidemics, etc.) that are beyond our control.
You have the following options:
Standard delivery with DHL
2,95€ / free for orders over 70€ (Sale items excluded)
(Germany only)
How much does international shipping cost?
Austria
6,95 € / free over 150 €
Belgium, Luxembourg, Netherlands
7,95 € / free over 150 €
France, Italy, Denmark
8,95 € / free over 150 €
Poland, Czech Republic
9,90 € / free over 150 € with UPS
Croatia, Romania, Slovakia, Slovenia, Hungary
13 € / free over 150 € with UPS
Spain, Bulgaria, Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Malta, Portugal, Sweden, Cyprus
15€ / free over 150 € with UPS
Switzerland, Andorra, Guernsey, Jersey, Norway, San Marino
20 € with UPS
Russia, Turkey, China, India, Japan, Hongkong, UAE, Ukraine, Canada, Mexiko, USA
40 € with UPS
Rest of the world
59 € with UPS
Sale items are always exlcuded from free shipping.
Unclaimed packages
If a package is undeliverable it automatically gets send back to us.
How much are returns?
All items can be returned in store for free. For postal returns a fee of 2,95€ is deducted from the total refund.
All prices include taxes.
All prices and product information are subject to change without notice. Some items are store-exclusive.
Do you need help?
Our customer support is happy to help!