Shipping + delivery
How much are the shipping costs?
Standard home delivery with DHL
5€ / free for orders over 80€ (sale items are excluded)
How long does shipping take?
Your order is usually ready for dispatch within 5 business days of placing your order. During promotional periods, delays may occur due to high order volumes. Delivery within Germany takes approximately 2-4 business days. Please note that delivery times may take longer due to exceptional circumstances (e.g., strikes, staff shortages, etc.).
The following delivery options are available:
Standard home delivery with DHL
€5 / free for orders over €80 (only within Germany).
How much does international shipping cost?
Austria
€6.95 / free for orders over €100
Belgium, Luxembourg, Netherlands
€7.95 / free for orders over €100
France, Italy, Denmark
€8.95 / free for orders over €150
Poland, Czech Republic
€9.90 / free for orders over €150 with UPS
Croatia, Romania, Slovakia, Slovenia, Hungary
€13 / free for orders over €150 with UPS
Spain, Bulgaria, Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Malta, Portugal, Sweden, Cyprus
€15 / free for orders over €150 with UPS
Switzerland, Andorra, Guernsey, Jersey, Norway, San Marino
€20 with UPS
Russia, Turkey, China, India, Japan, Hong Kong SAR, United Arab Emirates, Ukraine, Canada, Mexico, United States
€40 with UPS
Rest of the world
€59 with UPS
Sale items are always excluded from free shipping.
Undeliverable packages
If we are not in If we are unable to deliver a package according to the shipping method you selected, it will be automatically returned to us.
How much does return shipping cost?
All items can be returned free of charge to one of our stores. A €3 processing fee will be charged for returns, which will be deducted from the refund amount.
All our prices include VAT.
All prices and product information are subject to change. Some items are only available in select stores.
Need help?
Our customer service is here for you!